Units & Initiatives


The Small Business & Technology Development Center (SBTDC) is The University of North Carolina’s business and technology extension
service. The SBTDC is administered by NC State University on behalf of The University of North Carolina System, and is operated in partnership with the U.S. Small Business Administration. The SBTDC’s Eastern Region Service Center at East Carolina University is part of the Office of Innovation and Economic Development and one of 17 offices on campuses across the state. The SBTDC has been helping North Carolina businesses grow and create new jobs since 1984. SBTDC specialists provide management counseling and educational services to small and mid-sized businesses throughout North Carolina.

Most SBTDC services are free of charge, and all SBTDC services are confidential. The SBTDC’s core services include:

  • In-depth management counseling
  • Financial analysis
  • Access to debt and equity capital
  • Market growth and development
  • Human resource management
  • Operations
  • Business and strategic planning

The SBTDC has designed market development services that specifically aid growing companies in expanding their markets and increasing competitiveness. These services are:

  • Management Education
  • Technology Development
  • Boating Industry Services
  • Government Procurement
  • Export Financing Services
  • Marketing and Research Services

This ECU-based center serves a 12 county area that includes Beaufort, Carteret, Craven, Edgecombe, Greene, Jones, Lenoir, Martin, Pamlico, Pitt, Wayne and Wilson counties.

The SBTDC’s management counseling and educational services are geared to sustaining and growing small and medium sized businesses. During this fiscal year, we assisted 313 clients throughout the 12-county region. Our staff provided 2,605 hours of business assistance to these clients. Staff assisted these companies in creating and retaining 359 jobs, starting 6 new companies, obtaining $3,689,210 in capital, and $24,949,605 in state, federal and local government contracts. Our 28 successful training events attracted 303 attendees during this fiscal year.

The regional center enjoys a long-standing relationship with ECU’s Small Business Institute. Through this partnership, the SBTDC matches
graduate business students with the needs of its clients and the interests of the students. ECU students are able to work on real world business issues as a supplement to their work in the classroom. Each semester teams of undergraduate business seniors help SBTDC clients develop strategies for improving their operations. During this fiscal year, 47 ECU graduate and undergraduate business students provided 4,720 hours of assistance to our clients. The university’s resources greatly enhance the assistance the SBTDC program provides to business owners in eastern North Carolina.



Carolyn Wilburn
Director, Small Business and Technology Development Center